At Forest Elixirs, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
In case of damage or quality issues with the product, we can only exchange the product if reported within the specified timeline as mentioned below:
- If you receive a Tampered or Damaged product, please inform our Customer Care on 022-65166504 or email us on firstname.lastname@example.org within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.
- Forest Elixirs is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered under our Exchange / Returns Policy.
- Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging in an undamaged condition.
- Returns and exchanges requests will be subject to checking and vetting by Forest Elixirs.
- No Refund shall be made on gifts and sale items.
Contact: 022-65166504 all days (10 am to 6 pm) except for public holidays & Sundays